How can we help?
Found a bug, stuck on something, or have an idea? Every message goes straight to the developer's inbox at [email protected].
Report a bug
Tell us what happened and how to make it happen again. The email opens with a short template to fill in.
Quicker from the app: Report a Bug… in Makitro's menu or in Settings › General › Help & feedback adds your Makitro and macOS versions for you.
Email a bug reportQuestions and ideas
A question about a feature, a tool you'd like Makitro to have, or just a hello. All of it is welcome.
Send a messageMakitro Pro and licenses
Lost your license email, moving to a new Mac, or want a refund?
Quick fixes
Scroll Reverser or Keyboard Cleaning does nothing
Both need Accessibility access. Open System Settings › Privacy & Security › Accessibility and make sure Makitro is turned on. If it already is, turn it off and on again: macOS sometimes keeps a stale entry after an update.
Clipboard History isn't recording
Check that history isn't paused (the pause button next to the search field), and that the app you copied from isn't in the excluded apps list. Items from password managers are skipped on purpose. If the panel says macOS is blocking clipboard access, click Open Settings in that banner.
Keyboard Cleaning won't start
It needs a mouse or trackpad, so you can always click Done Cleaning, and it won't start while a password field is active.
macOS says Makitro can't be opened
Makitro is signed with an Apple Developer ID and notarized by Apple. Make sure you downloaded it from this site, then open it from Applications. If macOS still refuses, write to us with the exact message.